Frequently asked questions
What our guests often ask before visiting Ocean Queen.
What are the restaurant's opening hours?
Ocean Queen serves its dinner buffet daily from 18:00 to 22:00, on the 28th floor of Queen Ann Nha Trang Hotel.
How do I book a table?
Please call our hotline, message us on Zalo, WhatsApp or WeChat, or send an email using the contact options on the Reservations page. Your booking is confirmed only once our staff have replied and send you the reservation confirmation.
How long will my table be held?
We hold reserved tables for 15 – 30 minutes, depending on how busy we are. If you will be later than that, please let us know in advance.
How are children’s buffet prices calculated?
Children’s prices depend on their height. There is a height chart at the reception area, and our staff are happy to help. See the current offers for children on the Offers page.
Can I bring my own food or drinks?
Please do not bring outside food into the restaurant, except baby food or formula for young children. For wine, spirits or beer brought from outside, a corkage fee applies.
I have a food allergy. Can the restaurant help?
Yes. If you are allergic to seafood, peanuts or gluten, or follow a special diet, please tell our service staff or the head chef in advance so we can advise you.
Can I get a VAT invoice?
When you book directly with the Ocean Queen Restaurant, please give us your VAT invoice details when you make your booking.
Are drinks included at the Ocean Queen Buffet?
At Ocean Queen Buffet, non-alcoholic beverages—including tea, coffee, and soft drinks—are included in the price.